At Aman Rent a Car (“Aman Rent a Car,” “we,” or “us”), we prioritize your privacy and take steps to protect your personal data when you use our services, including mobile applications, our website, call-center, and other related products and services (collectively, the “Services”).

This Privacy Policy outlines the ways we collect, use, and manage the information you provide to us, as well as how we handle the data we gather when you interact with our Services. By accessing or using our Services, you accept and consent to the terms of this Privacy Policy.

Scope and Application
This Privacy Policy applies to all users of our Services, including individuals who access or use our platform (“Users”), drivers, third-party vehicle owners, and any other parties using the Aman Rent a Car platform.

1. Collection of Information

Information You Provide to Us
When you use our Services, we collect information that you provide directly to us, such as when you create or modify your account, reach out to customer support, or interact with us in other ways. This information may include, but is not limited to: your name, email address, phone number, postal address, profile picture, payment details, financial information, and any other data you choose to provide.

Information Collected through Use of Our Services
In addition to the information you provide, we may collect personal information, such as your full name, postal address, phone number, email address, and payment details, as well as demographic information like your city, gender, age, and postal code. We may also gather Location Information (via IP address or when location sharing is enabled on your device) to provide location-based services.

Furthermore, we collect Trip Information related to your bookings, such as the date, time, amounts charged, and other details about your trip.

Together, Personal Information, Location Information, and Trip Information are referred to as “Data.”

2. Use of Collected Information

We use your Data to provide, maintain, and improve our Services, ensuring a secure and reliable experience for our Users. The collected information may be used for the following purposes:

• Providing, maintaining, and improving our Services.
• Analyzing user data to enhance service offerings and develop new products.
• Performing internal operations, such as fraud prevention, troubleshooting, and system maintenance.
• Facilitating communication between Users and drivers (e.g., estimated arrival times, booking confirmations).
• Offering customer support services.
• Administering promotions, rewards, and referral programs.
• Notifying you of any changes or updates to our Services.
• Personalizing your experience by recommending content, features, and advertisements.

3. Data Storage and Security

We take reasonable steps to protect your Data against unauthorized access, destruction, or alteration. While no data transmission over the internet is fully secure, we strive to safeguard your personal information in compliance with applicable laws and regulations. We retain your Data for as long as necessary for our operations or as required by law.

4. Sharing of Data

We may share your Data under the following circumstances:

• With drivers to provide requested Services.
• With third parties who are involved in offering you Services through partnerships or promotions.
• With third parties that you consent to share your Data with, such as apps or websites that integrate with our Services.
• With our subsidiaries and affiliates.
• With third-party vendors, service providers, consultants, and partners who assist us in running our operations.
• In response to legal requests by authorities or to comply with any legal processes.
• With law enforcement or other authorities to protect our rights, prevent fraud, or ensure the safety of others.

5. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page, and the updated policy will take effect as soon as it’s posted. We encourage you to review this Privacy Policy regularly for any changes.

6. Security Precautions

While we make every effort to secure your Data, no internet transmission is 100% secure. Therefore, we cannot guarantee the absolute security of the information you transmit to us, and you do so at your own risk.

7. Cookies

Aman Rent a Car uses cookies to enhance your experience on our platform. Cookies are small text files stored on your device that help us improve our services. By using our website, you consent to our use of cookies.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your Data, please feel free to contact us at +92 342 2876049